Data Protection

Personal information data protection

Low Cost Counselling is an organisational member of ICO. You have  rights under data protection law for further information about your rights please contact:

The data protection person at Low Cost Counselling is Tina Free:

At the point of referral your personal information was gathered and will be stored on the Low-Cost Counselling computer. The referral form was emailed to your counsellor, who is storing it on a Low-Cost Counselling computer stick. The stick will be kept securely in the counsellor’s home. When you end with the Low-Cost Counselling all information apart from your referral form will be deleted.  Your referral form will be kept on the LCC computer to support any re-referral.

You can take the opportunity to update information about you at any time. 

Training and Recording

Counsellors who are in training may need to write about their experience of the counselling process as part of their training, the clients anonymity is safeguarded.

There are occasions when the counsellors are requested to provide recordings of sessions to enable them to consider their work more fully. This request might be made by a training body or by the counsellor’s supervisor or the counsellor wanting to review their work. We would ensure that you gave permission before any recording took place and if you do not want to do a recording of your sessions you will not be required to.

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